ENCOREPRO 500 SERIES
ENCOREPRO 500 SERIES
SMARTER HEADSETS FOR CONTACT CENTERS
- Built-in USB-A and USB-C connectors (USB model)
- Full backwards compatibility for legacy equipment (QD model)
- Poly Quick Disconnect technology (QD model)
- Full native Microsoft Teams experience (Microsoft Teams model)
READY, HEADSET, GO
TAKING CALLS FROM HOME OR OFFICE HAS NEVER BEEN EASIER
Free your contact center to work from anywhere — with everything Teams has to offer. The EncorePro 500 Series smart digital headsets connect to your PC and make hybrid working easier than ever.
Flexible & Future-Proof
SUPPORT HYBRID WORKING WITH CONNECTION TO POLY'S NEW AND LEGACY EQUIPMENT
The EncorePro 500 series makes it radically easier to keep both new and legacy equipment in the mix. Need QD models for unlimited compatibility with Poly digital adapters? Or USB models with full USB-A and USB-C access right on the cable? Either way, we’ve got you covered.
Work Teams Like A Boss
GIVING YOU THE FULL, CERTIFIED MICROSOFT TEAMS EXPERIENCE
Get the most out of Teams with pro-level access and a dedicated Teams button on the inline control with the EncorePro 515 and EncorePro 525. Bring it to front-of-screen instantly to find an internal expert for rapid support on customer calls. You’ll easily join internal Teams meetings and quickly access missed call, voicemail and calendar notifications.
Peak User Experience
COMPLETELY OPTIMIZED: BETTER AUDIO QUALITY, DURABILITY, EVEN USER-FRIENDLINESS
Call clarity isn’t just a dream. All Poly QD headsets offer intelligent headset recognition that dynamically tunes audio performance to your headset. EncorePro 500 USB headsets have clearly-displayed buttons on your headset inline control to hold or answer calls — and they’re recessed, so you don’t risk accidentally activating them. Also offers a useful single audio/video hold button.